COD HIDE

Refund policy

App subscription

COD Hide is listed at $5 per month with a 7-day free trial. Review the subscription and billing details shown by Shopify when you install or approve a charge.

Billing questions

If a charge is unexpected, contact us with your store URL, the date of the charge and a description of your concern. Do not send card details or passwords. We can review the request using the relevant billing information.

Refund requests

Submitting a request does not automatically approve a refund. Requests need to be reviewed against the applicable billing record, subscription terms and circumstances. This page does not promise a specific refund outcome.

Cancellation and existing charges

Review your app subscription in Shopify when you intend to stop using the app. Do not assume removing an app automatically reverses a charge that has already been created. Contact support if you need clarification about a specific charge.

Get in touch

Send a billing inquiry and include the store URL associated with the installation. You can also use the support resources on the official app listing.